At Shutterly Fabulous, we are committed to the health and safety of our customers, shutter specialists and our staff. In light of the Government’s announcement, we will be temporarily pausing all in-home appointments effective today.
Now, more than ever, we must focus on making our homes a safe, positive environment for our loved ones. You might not be able to book an appointment with us, but you can continue to be inspired by the fabulous homes we have fitted our quality plantation shutters to by flicking through our brochure.
If you’d like us to call you when the time is right, and book an appointment with one of our expert shutter specialists please use this form.
Stay safe and stay fabulous,
The Shutterly Fabulous Team
Q: I’d like to book an appointment, can I still do this?
Unfortunately, we’re pausing appointments right now as per the government’s advice. Yours and our staff’s safety is our number one priority. What you can do is fill in our appointment form and as soon as it’s safe to do so, we’ll be in touch to arrange an appointment for you.
In the meantime, you can order one of our brochures to get inspiration and details of the products we offer, or alternatively send us in photos of your windows and we can advise you on possible designs and give you a ballpark figure.
Q: I have an appointment already booked in, how do I cancel this?
Our team have tried to contact everyone to cancel appointments. If we haven’t been in contact with you, please call us on 0800 9 700 800
Orders and quotes
Q: I’d like to order Shutterly Fabulous shutters, will there be a delay with my order?
If you’ve already had a consultation and you have received your quote from us you can go ahead and order your shutters! They’re expertly crafted and take 10 – 12 weeks to be manufactured and delivered to the UK. You’ll receive an email once your order has been made and is ready to be shipped, signalling when it’s an estimated 5 weeks away. By such time we’d hope that the UK is in a more positive position so our shutter specialists can service installations again.
Our shutters are manufactured in China, where the outlooking is far more positive and our state of the art facilities are all business as usual.
If you have any concerns about placing your order, or you wish to discuss the specifics of your quote, please contact our team who are on hand to help in any way they can.
Q: I’ve ordered Shutterly Fabulous shutters, will there be a delay fitting them?
We’ve temporarily paused our installation service in line with the government’s advice. Your shutters will arrive at the port in the UK where they’ll be safely stored until the government announces it’s safe to resume installing in customer’s homes. Once this has happened the team will be in contact with you to get your installation booked in.
Q: Can I cancel the order I have with Shutterly Fabulous?
All of our shutters are made to measure, to your design specifications. Once your deposit payment has been received you have a window of 24 hours to cancel your order before it is submitted to our factory. Please be assured that we are doing all we can to get your shutters to you as soon as possible, and as soon as it’s safe to do so.
Q: Can I still contact Shutterly Fabulous?
Absolutely! We still have a dedicated team on hand to answer any questions you may have. Call us on 0800 9 700 800 or email us at firstname.lastname@example.org