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Delivery Information


When will my order be ready for installation?

We know you’ll be keen to get your shutters installed as quickly as possible, however due to them being made-to-order at our overseas facility we are only able to provide an estimated timescale for arrival to our UK warehouse:

Current Lead Times

Delivery OptionDelivery ChargeEstimated Lead Time to UK
Standard DeliveryNo Charge12 – 14 weeks*
Express (Train) Delivery£24 per square metre10 – 12 weeks*

Increased Lead Times – For orders placed between 1st December 2022 and 14th March 2023

Delivery OptionDelivery ChargeEstimated Lead Time to UK
Standard DeliveryNo Charge14- 18 weeks*
Express (Train) Delivery£24 per square metre12 – 15 weeks*


*These timescales are estimates and cannot be guaranteed. Allow 1-2 weeks extra for special shapes, custom colours, stained finishes and if requesting a drawing.


Once your order arrives our dedicated team will be in touch to offer a prospective date for the installation of your shutters.


What happens if my order is delayed?

If your delivery has been delayed due to an event outside of our direct control then we will do everything we can to ensure that it is installed at the earliest possible opportunity. However, as our lead times are only ever given as our ‘best estimate’ we are unable to provide a discount if your order arrives later than originally expected.

We price beat all UK Shutter Companies including: Hillary's & Thomas Sanderson.