All lead times stated are given as our best estimates with current information, we will endeavour to keep you updated with the progress of your order.
When will my order be ready for installation?
Current Lead Times
Faux Wood – UK Made (for orders placed after 28/01/25)
| Delivery Option | Delivery Charge | Estimated Lead Time (order placement – installation) |
| Standard Delivery | No Charge | Approx. 4 weeks |
Hardwood & Polyvinyl – Made Overseas (for orders placed after 25/03/25)
| Delivery Option | Delivery Charge | Estimated Lead Time to UK |
| Standard Delivery | No Charge | 11 – 13 weeks |
| Express Delivery | £24 per sqm | 8 – 10 weeks |
Allow 1-2 weeks extra for special shapes, custom colours and stained finishes.
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Previous Lead Times
Faux Wood – UK Made (for orders placed before 28/01/25)
| Delivery Option | Delivery Charge | Estimated Lead Time (order placement – installation) |
| Standard Delivery | No Charge | Approx. 6 weeks |
Hardwood & Polyvinyl – Made Overseas (for orders placed before 25/03/25)
| Delivery Option | Delivery Charge | Estimated Lead Time to UK |
| Standard Delivery | No Charge | 14 – 16 weeks |
| Express Delivery | £24 per sqm | 12 – 14 weeks |
Allow 1-2 weeks extra for special shapes, custom colours and stained finishes.
Whilst every effort is made to ensure our lead times are as accurate as possible, all above timescales are estimates and cannot be guaranteed.
Once your order arrives our dedicated team will be in touch to offer a prospective date for the installation of your shutters. This is usually within 2 weeks.
What happens if my order is delayed?
If your delivery has been delayed due to an event outside of our direct control then we will do everything we can to ensure that it is installed at the earliest possible opportunity.
However, as our lead times are only ever given as our ‘best estimate’ we are unable to provide any guarantees or apply a discount if your order arrives later than originally expected.