Delivery Information

Shutterly Fabulous Delivery Information

 COVID-19: Our UK warehouses are open and operating normally, with additional safety measures in place.

Please click here for our latest update on how we are safely carrying out in-home appointments in line with the latest government guidance and restrictions. 

When will my order be ready for installation?

We know you’ll be keen to get your shutters installed as quickly as possible, however due to them being made-to-order at our overseas facility we are only able to provide an estimated timescale for arrival to our UK warehouse:

Chinese New Year Extended Lead Times (orders placed and confirmed 09/12/21 onwards)

Delivery OptionDelivery ChargeEstimated Lead Time to UK
Standard DeliveryNo Charge14 – 18 weeks*
Express (Train) Delivery£42 per square metre12 – 15 weeks*

Current Extended Lead Times (orders placed before 01/07/21 – 09/12/21)

Delivery OptionDelivery ChargeEstimated Lead Time to UK
Standard DeliveryNo Charge12 – 16 weeks*
Express (Train) Delivery£42 per square metre10 – 13 weeks*

*These timescales are estimates and cannot be guaranteed. Allow 1-2 weeks extra for special shapes, custom colours, stained finishes and if requesting a drawing.

Once your order arrives with us, our team will be in contact to offer a prospective date for the installation with your Shutter Specialist.  Depending on your and their availability, this can be within a week or two of arrival.

What happens if my order is delayed?

If your delivery has been delayed due to an event outside of our direct control then we will do everything we can to ensure that it is installed at the earliest possible opportunity. However, as our lead times are only ever given as our ‘best estimate’ we are unable to provide a discount if your order arrives later than originally expected.

We price beat all UK Shutter Companies including: Hillary's & Thomas Sanderson.