All lead times stated are given as our best estimates with current information, we will endeavour to keep you updated with the progress of your order.
When will my order be ready for installation?
Faux Wood – UK Made
| Delivery Option | Delivery Charge | Estimated Lead Time (order placement – installation) |
| Standard Delivery | No Charge | Approx. 4 – 6 weeks* |
*lead times updated 01/10/24
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Hardwood & Polyvinyl – Made Overseas
| Delivery Option | Delivery Charge | Estimated Lead Time to UK |
| Standard Delivery | No Charge | 11 – 13 weeks* |
| Express Delivery | £24 per sqm | 8 – 10 weeks* |
*Please note orders placed after 28th August 2024 via standard or express delivery will be fitted in the New Year.
Allow 1-2 weeks extra for special shapes, custom colours and stained finishes.
*lead times updated 20/03/24
Whilst every effort is made to ensure our lead times are as accurate as possible, all above timescales are estimates and cannot be guaranteed.
Once your order arrives our dedicated team will be in touch to offer a prospective date for the installation of your shutters. This is usually within 2 weeks.
What happens if my order is delayed?
If your delivery has been delayed due to an event outside of our direct control then we will do everything we can to ensure that it is installed at the earliest possible opportunity.
However, as our lead times are only ever given as our ‘best estimate’ we are unable to provide any guarantees or apply a discount if your order arrives later than originally expected.