Be ‘Shutterly Assured’ with our 10-year guarantee.
We understand that buying shutters can often be a big investment. That’s why we offer a fully comprehensive 10 year guarantee* on all of our products.
The warranty on your purchase starts on the day your shutters are fitted and for a period of 36 months. We warrant that our workmanship and your shutters will be free from structural defects, warping, significant paint or stain discolouration.*
Our ‘Shutterly Assured’ guarantee is an extended care package for your shutters, it covers the period of the third to the tenth anniversary of the fitting date, where we will repair or replace defective goods free of charge, subject to a £100 call out fee. This is providing the goods have not been misused and excludes general wear and tear.
If you have a query regarding the warranty of your shutters or would like to make a claim under the guarantee, please contact our dedicated aftercare team on email@example.com, quoting your order number and postcode.
*Please refer to our T&Cs for further information.