No! We send a fully trained shutter specialist to your home to assess, measure, and discuss your shutter requirements. This visit is free of charge and without obligation.
Yes. By giving us a rough measurement of your windows, we can give you a ballpark estimate of how much your shutters will cost.
Yes please. Our shutter specialists are not there only to measure up. During your design consultation, they’ll need to show you the various materials, slat sizes, colour options, and hinge types. Your windows may also have some unique requirements which need to be discussed face to face. If you cannot make your initial appointment, please request another date that you can attend.
If your windows are undergoing any changes, we cannot take an accurate measurement. As such, it’s best to wait until your windows are completed and then invite us round for a design survey. If you would like a rough price, have a look at our online estimator.
We require 50% of the payment upfront at the time of placing an order. The remaining 50% is due prior to installation when we book your fitting appointment. We will require this payment two days before your installation at the very latest. We do not offer finance options currently.
If you’ve received a cheaper like-for-like quote from another measure and install company, we’ll happily beat this for you. Simply complete our Price Beat Request Form and be sure to attach the competitor’s quote.
No, our fees are completely transparent. The price quoted during your consultation is the price you will pay. Shipping, installation, and VAT are all included in your quote.
Lead times are dependent on the bespoke nature of your order, i.e., special shapes take a little longer. Please see our delivery information page for all details.
Your shutters are guaranteed for 5 years from the point of installation. This includes any quality issues on the shutters.
We will email you once your shutters have finished production and been shipped, and again when they are nearing the end of their shipping journey. Once we have access to the shipment containing your order, our friendly team will call you to arrange your installation. If you have further questions, you’re always welcome to get in touch with the team via telephone or email.
Once you have paid your deposit, you will have a 24-hour cooling off period. During this time, you are free to make minor changes to your order (colour, hinge type, etc.). Thereafter, we will go into production and no further changes can be made.
Yes. During your survey appointment, your shutter specialist will show you our various colour options. If you cannot decide on the day, we will be happy to send you a couple of samples.
We colour match to the Farrow & Ball Core Collection, Little Greene’s ‘Colours of England’, ‘Green’, and ‘Grey’ collection, Dulux Trade ‘colour palette’ range, and RAL Classic. Our colour matching service incurs a 10% surcharge and is available on our painted Hardwood shutters only.
We most certainly can. Our expert specialists can fit shutters for all shapes and sizes, and they’re very experienced with tracked shutters too.
We manufacture our shutters in China. We have our own dedicated facility where our uniquely designed shutters are manufactured. Containers leave weekly from our facility to our UK distribution centre.
Our solid hardwood shutters are made from the highest quality and most sustainably sourced paulownia. For wet areas such as bathrooms and kitchens, we also offer a waterproof polyvinyl (PVC) shutter.
At Shutterly Fabulous we do not sell DIY shutters, but if this is the road you would like to go down, we’re happy to recommend our partners over at California Shutters. They have a dedicated team of plantation shutter experts who are happy to advise you on the best way to install affordable window shutters the DIY way.