Delivery Information


All lead times stated are given as our best estimates with current information, we will endeavour to keep you updated with the progress of your order.

When will my order be ready for installation?

Current Lead Times

Faux Wood – UK Made

Delivery OptionDelivery ChargeEstimated Lead Time
(order placement – installation)
Standard DeliveryNo ChargeApprox. 4 weeks

Hardwood & Polyvinyl – Made Overseas

For Hardwood & Polyvinyl installation in time for Christmas – please place your order by 29th August 2025.

Delivery OptionDelivery ChargeEstimated Lead Time to UK
Standard DeliveryNo Charge11 – 13 weeks
Express Delivery£24 per sqm8 – 10 weeks

Allow 1-2 weeks extra for special shapes, custom colours and stained finishes.

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Whilst every effort is made to ensure our lead times are as accurate as possible, all above timescales are estimates and cannot be guaranteed.

Once your order arrives in the UK and is ready to be fitted, our dedicated team will be in touch to offer a prospective installation date. This is usually within 2 weeks.


What happens if my order is delayed?

If your delivery has been delayed due to an event outside of our direct control then we will do everything we can to ensure that it is installed at the earliest possible opportunity.

However, as our lead times are only ever given as our ‘best estimate’ we are unable to provide any guarantees or apply a discount if your order arrives later than originally expected.