All lead times stated are given as our best estimates with current information, we will endeavour to keep you updated with the progress of your order.
When will my order be ready for installation?
Faux Wood – UK Made
Lead times for orders placed from 12th January 2026 onwards
| Delivery Option | Delivery Charge | Estimated Lead Time (order placement – installation) |
| Express Delivery | No charge | In as little as 2 weeks |
Orders of 20+ shutters are only available on our standard service, with an approximate lead time of 4 weeks.
Hardwood & Polyvinyl – Made Overseas
Lead times for orders placed from 20th January 2026 onwards
| Delivery Option | Delivery Charge | Estimated Lead Time to UK |
| Standard Delivery | No Charge | 14 – 16 weeks |
| Express Delivery | £24 per sqm | 12 – 14 weeks |
Allow 1-2 weeks extra for special shapes, custom colours and stained finishes.
Lead times for orders placed up until 19th January 2026
| Delivery Option | Delivery Charge | Estimated Lead Time to UK |
| Standard Delivery | No Charge | 11 – 13 weeks |
| Express Delivery | £24 per sqm | 8 – 10 weeks |
Allow 1-2 weeks extra for special shapes, custom colours and stained finishes.
Whilst every effort is made to ensure our lead times are as accurate as possible, all above timescales are estimates and cannot be guaranteed.
Once your order arrives in the UK and is ready to be fitted, our dedicated team will be in touch to offer a prospective installation date. This is usually within 2 weeks.
What happens if my order is delayed?
If your delivery has been delayed due to an event outside of our direct control then we will do everything we can to ensure that it is installed at the earliest possible opportunity.
However, as our lead times are only ever given as our ‘best estimate’ we are unable to provide any guarantees or apply a discount if your order arrives later than originally expected.